Omnichannel Collections
Cure delinquent accounts across voice, text, and email with AI agents that maintain compliance while maximizing cure rates.
Empathetic conversations that cure accounts
AI voice agents handle collections calls with empathy and compliance. They negotiate payment plans, process payments, and resolve accounts - all while maintaining positive customer relationships.
Unified Memory
Krew shares a unified memory across every channel. When it calls a consumer, it knows about every text and email that's been sent - ensuring consistent, compliant interactions that drive resolution.
Complete Account History
Every prior contact, payment attempt, and conversation informs Krew's approach - ensuring it never repeats what didn't work.
Compliance Continuity
Contact frequency, consent status, and regulatory requirements are tracked across all channels automatically.
Backtest & Optimize
Test different contact strategies, channel sequences, and messaging approaches against historical data - then deploy the winning playbook with confidence.
Policy Compliance is in Our DNA
Komply is our proprietary policy compliance stack - a frontier safety engine purpose-built for U.S. credit servicing. It's designed around requirements and best practices aligned to FDCPA, Regulation F, state debt collection laws, FCRA, Regulation V, SCRA, TCPA, GLBA, and UDAAP.
“We saw a clear performance uplift following deployment; with 4 in 5 inbound call payments now handled fully by our AI agents.”
CEO, First-Party Agency with 2M Accounts