Progenitor

The Agent That Builds Your Agents

Progenitor is the meta-agent at the center of Krew. Set an outcome and your policy, and it generates the engagement channel agents and the control plane to hit it - then tests every one against live traffic and keeps improving them on autopilot.

How Progenitor Works

One agent that stands up the rest - and never stops making them better.

Set the outcome and the guardrails

You define the goal - a cure-rate lift, a faster path to promise-to-pay - and the policy it must never cross. That brief is all Progenitor needs to begin.

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What It Builds

Every Agent It Stands Up

Progenitor sits above the rest of the platform - it generates what runs there, then never stops making it better.

Engagement channel agents

Progenitor writes the voice, text, and email agents that reach your consumers - tone, timing, channel choice, and when to hand off to a human - then rebuilds them as it learns what works.

  • Generates prompts grounded in real outcomes
  • Routes each consumer to the channel they answer on
  • Rewrites the agent the moment results shift
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Control plane

The control plane behind every resolution - the branch logic, routing, and guardrails - is authored, measured, and revised by Progenitor. It builds the path, then finds a faster one.

  • Assembles the steps end to end
  • A/B tests a better next action against live traffic
  • Promotes the winner, and rolls back regressions
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Insights

Every agent Progenitor builds reports back. It surfaces what is actually moving cure rates - and what your team believes but the data does not support - then folds that into the next build.

  • Explains why outcomes moved, not just that they did
  • Flags emerging drift before it reaches a consumer
  • Turns findings into the next agent it ships
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Policy Compliance is in Our DNA

Komply is our proprietary policy compliance stack - a frontier safety engine purpose-built for U.S. credit servicing. It's designed around requirements and best practices aligned to GLBA, TILA, TCPA, FDCPA, and RFDCPA.

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Financial institutions don't need AI demos - they need systems that work under real policy and oversight. Krew is built for that reality in servicing and collections, and it shows.

Michael Jones - Former President and Chief Operating Officer, TCF Bank