How Disputes Get Resolved
Intake, investigate, respond, report - with the clock and the paper trail handled for you.
Intake from every channel
Disputes rarely arrive the same way twice: a mailed letter, a web form, an ACDV from a credit bureau, or a consumer raising it mid-call. Krew captures each one into a single queue, classifies what is actually being disputed, and starts the response clock the moment it lands.
Logged & Timed
Response clock started - 10 days
Every channel • One queue
Policy Compliance is in Our DNA
Komply is our proprietary policy compliance stack - a frontier safety engine purpose-built for U.S. credit servicing. It's designed around requirements and best practices aligned to RESPA, Regulation X, FCRA, Regulation V, Regulation Z, Regulation E, SCRA, FDCPA, and UDAAP.
“Financial institutions don't need AI demos - they need systems that work under real policy and oversight. Krew is built for that reality in servicing and collections, and it shows.”
Michael Jones - Former President and Chief Operating Officer, TCF Bank