Voice AI

Empathetic Conversations that Recover

AI-powered voice agents that handle inbound and outbound calls with human-like empathy, ensuring policy compliance while maximizing cure rates.

Our Voice Agents

AI agents that handle inbound and outbound calls with human-like empathy.

Inbound calls answered instantly

Calls are answered immediately by AI agents that understand context and intent. Real-time account lookup and verification, payment processing, and seamless escalation to human agents when the situation requires it.

Incoming Call

+1 (555) 234-5678

Account verified
Balance: $135.00
Payment plans available

AI Agent Connected • 0:01

From Training to Production

Three steps to deploy a compliant, continuously-improving voice agent tailored to your workflows.

Discover & train

Join a live call, then upload historical call transcripts so he learns your call flows and adopts your best AR traits.

Live Call
12:34

Transcripts uploaded

Jan_calls.csv
Q2_transcripts.json
collections_week5.txt
Feb_outbound.csv
inbound_Mar.json
Apr_followups.csv
Learned
GreetVerifyResolve

Validate safety & compliance

Review your agent's compliance rate end-to-end with Krew's safety team, down to pinpoint accuracy.

Compliance
Reviewed

0.50%

Error rate

Disclosure
Consent
Data handling

"...I can help you with a payment plan. Your account is 30 days past due..."

Pinpoint

Launch & improve

Deploy your voice agent alongside your credit servicing team, measure uplift via A/B tests, and keep him continuously learning with routine audits.

Agent live

A/B Test Results

A

B

+12% Uplift

Routine audits
Weekly reviewDrift checkRetrain

Audit complete

All checks passed

Policy Compliance is in Our DNA

Komply is our proprietary policy compliance stack - a frontier safety engine purpose-built for U.S. credit servicing. It's designed around requirements and best practices aligned to GLBA, TILA, TCPA, FDCPA, and RFDCPA.

TCPAFDCPAGLBA

Banks don't need AI demos - they need systems that work under real policy and oversight. Krew is built for that reality in servicing and collections, and it shows.

Michael Jones - Former President and Chief Operating Officer, TCF Bank