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Case Study

Dallas-Based Third-Party Agency

Consumer focused third-party agency recovers 9x as much on charged-off utilities

Charged-off utility portfolios are high-volume and notoriously hard to work efficiently without sacrificing consumer experience. By deploying Krew to streamline segmentation, outreach, and exception handling, a consumer-focused third-party agency increased charged-off utilities recovery by 9x, while standardizing workflows and reducing manual effort.

9x

Increase in recoveries during a randomized controlled trial

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