Fortune 1000 financial services firm reduced loan servicing costs by 42%

Facing rising operational overhead in loan servicing, a Fortune 1000 financial services firm implemented Krew to streamline intake, servicing actions, and exception routing across core processes. By automating repetitive work and escalating only true edge cases, the team reduced loan servicing costs by 42% while improving speed and consistency.

42%

Reduction in servicing costs

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