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Case Study

National Rental Car Company

Leading car rental provider leverages Krew to automate early-stage small-balance servicing

To streamline high-volume, low-dollar servicing, a major car rental company partnered with Krew to automate the end-to-end early workflow for fines and citations. Krew centralized intake from multiple sources, applied policy-based checks, triggered the right communications, and escalated only the exceptions - helping the team resolve more cases, faster, with clearer visibility and fewer handoffs.

18%

Dispute resolution rate without human intervention

28%

Increase in promises to pay

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